Verint SDK 10.0

Verint SDK by Verint Systems

The Verint SDK is a developer toolkit that enables you to integrate Verint’s customer engagement and security solutions into your own applications and workflows. It exposes core platform capabilities through documented APIs, SDK libraries, and event mechanisms, allowing you to automate processes, embed features, and exchange data securely across systems. Typical integrations include accessing interaction and recording data, triggering analytics and quality processes, synchronizing users and roles, exporting insights to BI tools, and extending agent or supervisor desktop experiences.

Key capabilities:

• Unified access to Verint platform services and modules via stable, documented interfaces
• Authentication and permission controls aligned with your Verint environment
• Sample code, reference implementations, and guidance to accelerate development
• Event and data integration for both real-time and batch scenarios
• Tooling and versioning support to aid testing and lifecycle management
• Enterprise-grade security and compliance features inherited from the platform

Common use cases:

• Embed recording playback or interaction details within CRM or case management systems
• Automate quality management workflows, evaluations, and coaching tasks
• Stream interaction metadata to data lakes or analytics platforms
• Build custom dashboards or UI extensions for agent and supervisor desktops

Note: Specific endpoints, features, and language bindings vary by Verint product line and your licensed modules. Consult Verint’s official documentation or your account team for access details and technical specifications.

Verint SDK is developed by Verint Systems. The most popular version of this product among our users is 10.0. The name of the program executable file is LoggerViewer.exe.